ACTE CREDIT DIASPORA
FAQ
We help you understand the document list, request records from the right sources and organise your paperwork. You stay in control, from your first question to your prepared file.
Can you guarantee mortgage approval?
No. The lender makes the decision. We do not provide regulated mortgage advice or guarantee finance.
Can you create or change a payslip?
No. We work only with authentic records. Any errors must be corrected by the issuer.
What does it cost and how long does it take?
You receive a quotation before agreeing to the service. Timing depends on the records required and the issuers’ response. We do not publish unconfirmed prices.
Which documents do I need?
Requirements vary by lender and circumstances. Ask your lender for an up-to-date list; not every record shown here will be required.
Do you provide translations or certification?
These are not automatically included. Confirm lender requirements and any separate services before paying.
Can I upload documents here?
No. The form is for general enquiries only. Do not include identity documents, national identifiers, account numbers, passwords or financial records. An appropriate transfer method must be agreed separately.
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